📜 Privacy Policy

Effective Date: May 25, 2026

This Privacy Policy explains how SupaDay ("Company," "we," "our," or "us") collects, uses, and protects information when you use our spa and salon appointment booking web application (the "Service").

1. Information We Collect

Personal Information from Customers (Clients of salons/spas using our Service):
- Name, email, phone number, booking details (time, date, service type).
Personal Information from Business Users (salon/spa owners and staff):
- Name, business name, email, phone number, business address, staff details, login credentials.
Payment Information:
- Collected and processed securely by our payment processor (e.g., Stripe, PayPal). We do not store full credit card numbers.
Usage Data:
- IP address, device type, browser information, access times, pages viewed.
Cookies & Tracking:
- We use cookies to improve your experience, analyze usage, and enable core features such as login sessions.

2. How We Use Information

To provide, operate, and improve the booking service.
To enable clients to book appointments with salons/spas.
To process payments and invoices.
To send confirmations, reminders, or promotional messages (with consent).
To detect, prevent, and address security or fraud issues.
To comply with legal and regulatory obligations.

3. Sharing of Information

We may share information only in the following cases:

With Service Providers: For hosting, payment processing, analytics, email/SMS delivery.
With Businesses (Salons/Spas): Clients' booking details are shared only with the specific business where the booking is made.
For Legal Reasons: If required by law, regulation, legal process, or enforceable governmental request.
In Business Transfers: If we merge, acquire, or sell assets, customer data may be part of the transaction.

We do not sell personal information to third parties.

4. Data Retention

We keep personal data as long as your account is active or as needed to provide the Service, comply with obligations, resolve disputes, and enforce agreements.

5. Data Security

We use encryption, secure servers, and limited-access controls to protect your data. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

Access and receive a copy of your personal data.
Request corrections or deletions.
Withdraw consent for marketing communications.
Request portability of your data.

Requests can be made by contacting us at: [email protected].

7. Children's Privacy

Our Service is not directed to individuals under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy. Updates will be posted with a new "Effective Date."

9. Contact Us

If you have questions, please contact us:

📧 [email protected]

📜 Terms of Service (TOS)

Effective Date: May 25, 2026

Welcome to SupaDay! These Terms of Service ("Terms") govern your use of our spa and salon appointment booking web app (the "Service"). By using our Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
By registering, you represent that all information provided is accurate and you have authority to bind your business (if applicable).

2. Accounts

You are responsible for maintaining the confidentiality of your login credentials.
You agree not to share your account or impersonate another person/business.
We may suspend or terminate accounts for violations of these Terms.

3. Use of the Service

You may use the Service solely for lawful business and personal booking purposes.
You agree not to misuse the Service, including attempting unauthorized access, introducing malware, scraping, or reselling without our permission.

4. Subscriptions & Payments

Certain features may require a paid subscription.
Fees are billed in accordance with the plan selected during registration.
Payments are processed by third-party providers (e.g., Stripe). You authorize recurring charges unless canceled.
Fees are non-refundable except where required by law.

5. Booking Transactions

We act as a technology provider connecting clients and businesses.
Businesses are solely responsible for services provided, including appointment availability, cancellations, quality of services, and disputes.
Clients are responsible for honoring appointments they book.

6. Cancellation & Refund Policy

Each business sets its own cancellation/refund policies.
We are not liable for disputes between clients and businesses, but may provide support to facilitate resolution.

7. Intellectual Property

The Service, including logos, trademarks, software, and content, remains our property.
You may not copy, distribute, or reverse engineer our software without written permission.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access, error-free operation, or outcomes from using the Service.

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.
Our total liability for any claim related to the Service will not exceed the fees you paid in the 12 months prior to the claim.

10. Termination

We may suspend or terminate access to the Service if you violate these Terms. You may cancel at any time by closing your account.

11. Governing Law

These Terms are governed by the laws of the jurisdiction where SupaDay operates. Any disputes will be resolved in the appropriate courts.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes means you accept the updated Terms.

13. Contact

If you have questions about these Terms, contact us: