Question 1

What booking software do day spas use?

Accepted Answer

SupaDay is built for spas and wellness businesses. Clients browse your treatment menu, pick their preferred therapist, and book a time online — 24/7. Share your booking page on your website, Instagram, or a QR code at reception. Instant confirmations go out automatically.

Question 2

Does spa software show all therapists' schedules on one calendar?

Accepted Answer

Yes. The calendar shows every therapist's appointments in day, week, and month views, color-coded by staff member. Flexible durations accommodate everything from 30-minute facials to 3-hour packages. Real-time updates keep the whole team in sync.

Question 3

Can I set up recurring weekly spa appointments?

Accepted Answer

Yes. Set a weekly, bi-weekly, or monthly pattern for regular guests and the system generates all future sessions automatically. Each session gets its own email confirmation and SMS reminder. Edit a single occurrence or the entire series going forward.

Question 4

Does SupaDay have a check-in system for spa guests?

Accepted Answer

Yes. Place a QR code at your reception area — guests scan it with their phone camera to check in. Guests with an existing appointment can look up by phone number and confirm arrival. Walk-ins choose a service and join the queue. No app download needed.

Question 5

Is there a walk-in queue manager for spas?

Accepted Answer

Yes. The turn tracker assigns walk-in guests to the next available therapist based on a fair rotation. The team sees who's next, who's stepped out, and turn counts for the day. Full turns and half turns are supported.

Question 6

Can spa therapists manage their own schedules?

Accepted Answer

Yes. Each therapist sets their own working hours per day, adds time off, and sets repeating patterns (like every Tuesday off). Buffer time between treatments is enforced automatically so clients can only book when the therapist is actually available.

Question 7

What staff roles does spa management software include?

Accepted Answer

Three roles: Admin (full access), Manager (schedule, team, and reports), and Staff (own calendar, own clients, and own earnings only). You can also control who is allowed to book on behalf of other therapists. Multiple people can have admin access.

Question 8

Does SupaDay track spa therapist commissions?

Accepted Answer

Yes. Spa commission tracking lets you set a flat rate per therapist with optional per-treatment overrides. Tips from card payments are attributed automatically. Cash tips can be recorded at checkout. Each therapist can view their own earnings. Export CSV reports for any date range for payroll.

Question 9

How do automated spa appointment reminders work?

Accepted Answer

Spa appointment reminders are automatic — every booking triggers an instant email confirmation with the treatment details, therapist name, and time. Then 24 hours before the appointment, an SMS reminder goes out in your spa's name. Plans include 500 to 2,000 SMS credits per month.

Question 10

Can SupaDay help my spa get more Google reviews?

Accepted Answer

Yes. After every completed visit, the system sends an automated review request. Guests who rate 4+ stars are directed to leave a public Google review. Those who rate lower see a private feedback form so you can address concerns directly. A dashboard tracks requests sent, response rate, and average rating.

Question 11

How do I send SMS marketing campaigns to spa clients?

Accepted Answer

Yes, on the Business plan. Build SMS or email campaigns in minutes — target all clients, inactive guests (30+, 60+, or 90+ days), or recent visitors. Add promo codes, schedule for later, or send immediately. Automated post-visit follow-ups and win-back messages run continuously once enabled.

Question 12

Does SupaDay include a website builder for spas?

Accepted Answer

Yes, on the Business plan. Your website builds itself from your business info — treatments, prices, hours, team, and address. Choose from 20 templates, match your brand, and publish. A "Book Now" button on every page connects to your online booking. No developer or hosting fees needed.

Question 13

What payment options does the spa POS support?

Accepted Answer

The spa POS accepts card (via Stripe Terminal tap-to-pay), cash, check, gift card, and store credit — all from one screen. Split payments across multiple methods, apply discounts, and handle tips and refunds. Tips split automatically on multi-therapist tickets. Revenue deposits directly to your bank via Stripe.

Question 14

Can I track spa revenue by treatment type?

Accepted Answer

Yes. The spa revenue dashboard shows gross sales, net sales, tips, discounts, and refunds on one screen. See per-therapist performance, average ticket value, and payment method breakdown. Filter by today, last 7 days, 30 days, 90 days, or a full year.

Question 15

Does spa software keep a full appointment history and audit log?

Accepted Answer

Yes. The full appointment history is searchable by guest name, therapist, treatment, status, or date range. Every edit, reschedule, and cancellation is logged in an audit trail with who made the change and when — so you can resolve disputes or track patterns instantly.

Question 16

Can I manage multiple spa locations from one login?

Accepted Answer

Yes, on the Business plan. Switch between locations with one click. Each location has its own calendar, therapists, services, settings, and booking page. Staff can work at multiple locations with different schedules and rates. Unlimited locations, no per-location fees.

Provider	Tips	Count	Avg
Sarah J.	$287	48	$5.98
Emma D.	$241	41	$5.88
Lisa T.	$198	36	$5.50
Total	$948	233

Spa software that simplifies your day and fills your calendar.

Recurring spa appointments for regular guests

Revenue and performance at a glance

Online spa booking your guests will love

Re-engage guests before they drift away

Automated spa appointment reminders

Turn great experiences into Google reviews

SupaDay works for every salon and spa

Frequently asked questions

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