Question 1

How does online booking work for hair salons?

Accepted Answer

You get a branded booking page where clients pick their stylist, choose a service, and select an available time — 24/7. Share the link on Instagram, your website, Google Business, or print a QR code for your front desk. Clients book in under a minute with no app download required.

Question 2

Does SupaDay have a shared appointment calendar for hair salons?

Accepted Answer

Yes. The hair salon calendar shows every stylist's appointments in day, week, and month views, color-coded by staff member. Updates appear in real time as appointments are booked, rescheduled, or cancelled.

Question 3

How does a salon walk-in turn tracker keep rotation fair?

Accepted Answer

The salon turn tracker shows a live rotation — who's next, who's stepped out, and how many turns each stylist has completed today. It supports full turns and half turns, and stylists can step out for a break without losing their place. The entire team sees the same board.

Question 4

Can salon walk-in clients check in without an app?

Accepted Answer

Yes. Print a QR code and place it at your front desk. Clients scan it with their phone camera and check in from their browser — no app needed. They can also look up an existing appointment by phone number or join the walk-in queue for the next available stylist.

Question 5

Does SupaDay track stylist commissions automatically?

Accepted Answer

Yes. Salon commission tracking lets you set a flat rate per stylist with optional per-service overrides (for example, a higher rate on balayage than a blowout). The system calculates commissions from completed tickets automatically. Tips are tracked separately. Export a CSV report for any date range and drop it into your payroll system.

Question 6

Can my stylists manage their own schedules and time off?

Accepted Answer

Yes. Each stylist sets their own working hours per day and adds time off directly from their account. Repeating patterns (like every Tuesday off) are supported. The calendar and online booking automatically block those times so clients can only book when the stylist is available.

Question 7

What staff roles does salon management software need?

Accepted Answer

Three roles: Admin (full access to everything), Manager (schedule, reports, and team management), and Staff (own calendar, own clients, and own earnings only). You can also control who is allowed to book appointments on behalf of other staff members.

Question 8

How do salon appointment reminders reduce no-shows?

Accepted Answer

Salon appointment reminders work automatically — every booking triggers an instant email confirmation with the service, stylist, date, and time. Then 24 hours before the appointment, an SMS reminder goes out in your salon's name. Plans include 500 to 2,000 SMS credits per month — no surprise fees.

Question 9

How do I get more Google reviews for my hair salon?

Accepted Answer

Yes. After every completed visit, the system sends an automated review request. Clients who rate their experience 4+ stars are directed to leave a public Google review. Clients who rate lower see a private feedback form instead, so you can address concerns before they go public. A dashboard tracks requests sent, response rate, and your average rating.

Question 10

How do marketing campaigns work for salons?

Accepted Answer

Build SMS or email campaigns in minutes — name your campaign, pick your audience (all clients, inactive 30+ days, inactive 90+ days, etc.), write your message, add a promo code if you want, and send or schedule for later. Automated campaigns like post-visit follow-ups and win-back messages can run continuously once toggled on.

Question 11

Does SupaDay include a website builder for my salon?

Accepted Answer

Yes, on the Business plan. Your website builds itself from the info you've already entered — services, prices, hours, team, and address. Pick from 20 professionally designed templates, match your brand colors, and publish. Every page includes a "Book Now" button that connects directly to your online booking. No developer, no hosting fees.

Question 12

What payment methods does the salon POS support?

Accepted Answer

The salon POS accepts card (via Stripe Terminal tap-to-pay), cash, check, gift card, and store credit — all from one screen. Split payments across multiple methods, apply discounts, and handle tips and refunds. Tips split automatically on multi-stylist tickets. Revenue goes directly to your bank via Stripe Connect.

Question 13

Can I set up recurring hair appointments for regular clients?

Accepted Answer

Yes. Set a daily, weekly, bi-weekly, or monthly pattern and the system generates all future sessions automatically. Each session gets its own email confirmation and SMS reminder. You can edit a single occurrence or update the entire series going forward.

Question 14

How do I track my salon's revenue and performance?

Accepted Answer

The salon revenue dashboard shows gross sales, net sales, tips, discounts, tax, refunds, transaction count, and average ticket — all on one screen. Filter by today, last 7 days, 30 days, 90 days, or a full year. See per-stylist breakdowns and payment method splits.

Question 15

Does salon software keep a record of appointment changes?

Accepted Answer

Yes. The full appointment history is searchable by client name, staff member, service, status, or date range. Every edit, reschedule, and cancellation is recorded in an audit trail with who made the change and when — so you can resolve disputes in seconds.

Question 16

Can I manage multiple salon locations from one account?

Accepted Answer

Yes, on the Business plan. Switch between locations with one click — each has its own calendar, staff, services, clients, settings, and booking page. Staff can work at multiple locations with different schedules and commission rates at each. Unlimited locations, no per-location fees.

Stylist	Sales	Rate	Commission	Tips
Sarah J.	$3,840	70%	$2,688	$287
Emma D.	$3,210	65%	$2,087	$241
Lisa T.	$2,490	65%	$1,619	$198
Elle N.	$1,820	60%	$1,092	$132
Justin M.	$1,280	60%	$768	$90
Total	$12,640	65%	$8,254	$948

Software that keeps your chairs full and your stylists happy.

Online salon booking — clients book 24/7

Walk-in turn tracker that keeps rotation fair

Walk-in queue management for busy salons

Stylist commission tracking and payroll reports

Reminders that keep chairs filled

Turn happy clients into 5-star reviews

Salon POS checkout with tips and split payments

Salon website builder — live in minutes

Bring back clients who haven't visited

SupaDay works for every salon and spa

Frequently asked questions

Ready to modernize your salon?