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Every appointment edit, cancellation, and payment is logged with timestamps. Resolve disputes in seconds, not hours.
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Apr 10, 2:42 PM · Lisa Thompson
Rescheduled
Before:Thu Apr 10, 2:00 PM
After:Thu Apr 10, 3:30 PM
Reason: Client requested later time
Appointment: Maria C. · Women's Haircut
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Customer says:
2:00 PM
Audit shows:
Changed to 3:00 PM by Lisa T. at 1:45 PM
Original: 2:00 PM → Changed: 3:00 PM
Evidence: audit log entry #4821
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Client says they had a 2pm appointment? The audit trail shows the exact change — before and after, who did it, and when. No guessing, no "he said, she said."
MC
Maria ChenServiceWomen's Haircut · 45 min
ProviderSarah J.
DateThu, Apr 10 · 2:00 PM
StatusCompleted
Payment$55.00 · Card ···6411
Tip$10.00
NotesPrefers warm tones
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