How to Add Staff Members to SupaDay

Add your team so they show up on the calendar, in the turn tracker and on your booking page. You decide whether each person gets their own login or whether you manage everything for them.

Open the Staff page

Click Team in the top menu and choose Staff. Only admins see this page.

The Team Members list shows everyone with their role, status and whether clients can book them online. Next to Add Staff you'll see how many active staff you have and how many your plan allows (Grow allows up to 10, Business has no limit).

Add a team member

1. Click Add Staff. The Add a Team Member panel opens.
2. Type their Name.
3. Pick a Role: Administrator, Manager or Provider.
4. Add a Phone Number if you like. It's optional.
5. Continue with the steps below for the kind of access they need.

Not sure which role? Providers see their own work, managers run the front desk and admins can change everything. See staff roles and permissions.

Choose: with a login or without

For a Provider, SupaDay asks How will this person use SupaDay?

• With account — they can log in themselves: they get an email invitation, create a password and can check their schedule and bookings on their own phone.
• No account — they won't need to log in: no email needed. They show on the calendar right away, and you handle their bookings and hours for them.

To send an invitation:

1. Choose With account — they can log in themselves.
2. Enter their Email Address.
3. Add a Personal Message if you like. It's optional.
4. Click Send Invitation.

To add them without a login:

1. Choose No account — they won't need to log in.
2. Click Add to Team.

Managers and administrators always need their own login, so SupaDay sends them an invitation.

Follow up on invitations

Invitations wait under Pending Invitations at the bottom of the Staff page until the person accepts. Click Resend if they can't find the email, or Cancel to withdraw it. Invitations expire, so resend if it's been a while.

When they click Accept Invitation in the email, they set a password and join your salon with the role you picked. The steps they follow are in create your account.

Set their working hours

Clients can only book someone online during that person's working hours, and new staff start with none.

1. Click Team and choose Staff Schedule.
2. Click Edit Schedule on the new person's card.
3. Choose Business Hours or Custom Hours, set their days and times, and click Save Schedule.

Full details are in how to set working hours.

Manage someone after they're added

• Public Booking: turn it off to hide someone from your online booking page. They still appear on your calendar.
• Status: switch someone to Inactive when they leave or go on a long break. Their past appointments and history stay. Inactive staff don't count toward your plan's staff limit.
• Edit: click Edit to change their role, Booking Access (how much of the calendar a provider can see and change) or, for staff without a login, their name and phone.
• Remove from Team: takes them off this location for good. Use Inactive if you might want them back.

Tip: Your monthly bill counts active staff. Switching people to Inactive when they leave keeps your bill accurate.