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How to Use the Provider Dashboard (Guide for Staff)

4 min readUpdated

Quick answer

Log in and click the SupaDay logo at the top left to open your Provider Dashboard. It shows Today's Schedule, Quick Stats and your Upcoming Bookings. Use Quick Actions to open Manage Schedule (set your hours), View All Bookings or Update Profile. Your pay is under My Earnings in the top menu.

Open in SupaDay

The provider dashboard is your own home page in SupaDay. It's built for the people doing the services: what's on today, what's coming up this week, and quick links to set your hours and check your pay. You only see your own work here.

Open your dashboard

When you log in, SupaDay opens the Calendar. To get to your dashboard on a computer, click the SupaDay logo at the top left. On a phone there's no menu link for it, so go to supaday.app/provider/dashboard in your browser. The page is called Provider Dashboard and starts with Welcome back and your name.

Under the welcome you'll see a note about your access. It says either that you can only view and manage your own bookings, or that you can view team bookings. Your salon owner sets this. See staff roles and permissions for what each level allows.

Check today's appointments

Today's Schedule lists today's pending and confirmed appointments with the service, the client, the time and the status. Click View to open one. If nothing's booked, you'll see No bookings today.

On the right, Quick Stats counts your bookings for Today's Bookings, This Week and This Month.

See what's coming up

Upcoming Bookings shows your appointments for the next 7 days. The first 5 are listed. If there are more, click the View all link at the bottom to see the rest.

Find any past or future booking

  1. Under Quick Actions, click View All Bookings.
  2. On My Bookings, type a client name, email or service in Search.
  3. Pick a Status: Pending, Confirmed, Completed, Cancelled or No Show.
  4. Set a From Date and To Date if you need to.
  5. Click Apply Filters. Use Clear Filters to start over.

The counts at the top show the total, pending, confirmed, completed and cancelled bookings for your filters.

Set your own working hours

  1. Under Quick Actions, click Manage Schedule.
  2. Choose Use Business Hours to follow the salon's hours, or Use Custom Working Hours to set your own.
  3. For custom hours, tick the days you work and pick a Start Time and End Time for each.
  4. Click Save Schedule.

Clients can only book you inside these hours. Team Schedule Reference shows the salon's hours so you can line yours up. For a day off or a vacation, add time off from the calendar instead: see How to add time off.

Pick salon hours or set your own for each day.

Check your earnings

Click My Earnings in the top menu. Pick Daily, Weekly, Bi-Weekly, Monthly or Yearly and use the arrows to change the dates. You'll see your Commission, Tips and Total Payout, then each day's tickets. Click Print for a paper copy.

Your own commission and tips for the period you pick.

Update your profile

Click Update Profile under Quick Actions to change your name, email, phone, password and email notifications. The full list is in How to manage your profile, notifications and devices.

FAQ

Frequently asked questions

Why can't I see the calendar?

Your salon set your Booking Access to No Access, so the calendar is hidden for you. You can still use your dashboard and My Earnings. Ask your salon owner or manager if you need calendar access.

Why can't I see client phone numbers?

On the View Their Own Calendar level, client email and phone are hidden. Your salon owner can change your Booking Access if you need them.

Why can't I change my hours on Manage Schedule?

Setting your own hours needs an active Grow or Business plan. If your salon's trial has ended, the page only shows the Current Team Schedule, and your bookings follow those hours until the owner subscribes.

Why are my earnings $0?

Earnings only count appointments that were checked out. If a service was rung up under someone else, ask your manager or owner to fix the ticket.

Can other staff see my earnings?

No. Providers only see their own numbers. The salon admin can see everyone's.

Still stuck?

Email us and a real person will reply, usually the same day.

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