How to Connect Stripe to Take Card Payments

SupaDay uses Stripe to take card payments. Once you connect your bank account, card payments you ring up at checkout go to your own business bank account. Cash and other payment types work without Stripe.

Before you start

• You need to be an admin. Managers can use checkout but can't connect the bank account.
• Use a web browser on a computer or tablet. In the SupaDay app, this step opens in your browser.
• Have your business details, your bank account and routing numbers, and a photo ID ready.
• Fill in your salon's Country under Team Information in Settings first. Stripe uses it to set up your account.

Open the payment setup

1. Click Checkout in the top menu.
2. Click the card reader button at the top right. Before setup it reads Connect a card reader to accept payments (on phones, Set up reader).
3. The Set Up Card Terminal window opens. It has three steps: Bank Account, Card Reader and Test.

Connect your bank account

1. On the Bank Account step, click Connect Bank Account.
2. Stripe's form opens right inside the window. Stripe sets up an account for this location as you go.
3. Fill in what Stripe asks for: your business name and address, the bank account for payouts, and the identity check for the owner.
4. Finish the last screen of Stripe's form.

When it's done you'll see Bank Account Connected and the message "Payments set up successfully!"

Heads up: In the SupaDay app, tap Open in browser, finish Stripe's form there, then come back to the app and tap I've finished setup. If you see "Stripe is still reviewing your information", wait a moment and tap Check again.

Add a card reader

Clients pay in person by tapping, inserting or swiping their card on a Stripe card reader. Click Next after connecting your bank to go to the Card Reader step. You can order a WisePOS E or a Reader S700 there, or register one you already have with its Registration Code.

The full steps are in how to set up a card reader.

Run a test payment

On the Test step, SupaDay suggests a small test charge:

1. Create a ticket in Checkout.
2. Tap Card and charge a small amount on the reader.
3. Void it afterwards so the client isn't charged.

What you can do once you're connected

• Take card payments at checkout with your card reader.
• Split a bill across card and cash, or across several cards. See split payments and tips.
• Let clients tip on the reader, and see tips per staff member.
• Refund card payments from the transaction.

Stripe sends the money to the bank account you connected, on Stripe's payout schedule.

Disconnect or change the account

Open the same Set Up Card Terminal window and click Disconnect Stripe account. Enter your password to confirm. This disconnects Stripe from this location, removes its card readers and turns off card payments until you connect again.

If you have more than one location, each location connects its own Stripe account.