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How to Connect Stripe for Payments

Connecting Stripe lets you accept card payments at checkout and process tap-to-pay from your phone or tablet.

Step 1: Go to Checkout

  1. Go to Checkout in the navigation menu (visible to managers and admins)
  2. Open the terminal setup
  3. Click Connect Bank Account

You'll be redirected to Stripe to create or connect your account.

Step 2: Complete Stripe onboarding

If you don't already have a Stripe account, you'll create one during this step. Stripe will ask for:

  • Your business name and address
  • A bank account for payouts
  • Identity verification (government ID)

This usually takes 5-10 minutes. Once approved, you're ready to accept payments.

Step 3: Test a payment

To make sure everything works:

  1. Go to your Calendar and select an appointment
  2. Click Checkout
  3. Process a test payment with a card

If the payment goes through and appears in your Stripe dashboard, you're all set.

What you can do with Stripe connected

  • POS checkout — charge clients at the register with card or tap-to-pay
  • Split payments — accept multiple payment methods on a single transaction (e.g., cash + card)
  • Tip tracking — card tips are attributed automatically

Payouts

Stripe sends your earnings to your bank account automatically. The default schedule is daily payouts with a 2-day rolling window. You can adjust this in your Stripe dashboard.

Troubleshooting

"Checkout" not visible in navigation: Make sure you're logged in as a Manager or Admin, and your plan includes POS checkout.

Payments failing: Check that your Stripe account is fully verified. Stripe may hold payments until all identity verification steps are complete.

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