Each person on your team has their own working hours. SupaDay uses them to decide when clients can book that person online and which times look open on the calendar. Set them once, then change them whenever someone's week changes.
Open the staff schedule
Open the Team menu and click Staff Schedule. Managers and admins can see it.
Each staff member has a card with their role and their hours for every day of the week. Days they don't work say Not Working. Staff who don't log in show a No login tag.
Edit one person's hours
- Find the staff member and click Edit Schedule.
- Under Schedule Type, choose Business Hours to copy your salon's open hours, or Custom Hours to set their own.
- For Custom Hours, tick each day they work under Weekly Schedule. Leave a day unticked and it shows Day off.
- Pick a Start Time and End Time for each working day. Times go in 5-minute steps.
- Click Save Schedule.
From now on, clients can only book this person inside these hours.
Put everyone on salon hours at once
Use this when you're setting up, or after you change your salon's hours.
- Click Set All to Team Hours at the top of the page.
- In Set Staff to Team Hours, tick the people to update, or tick Select All.
- Check the Business Hours list shown below the names.
- Click Update Selected Staff.
Set All to Team Hours copies your salon hours onto the staff you pick.
Heads up: Picking business hours copies your salon's hours as they are today. If you later change them in Settings under Business Hours, staff schedules don't follow along. Run Set All to Team Hours again to bring everyone in line. Setting salon hours is covered in How to set your working hours.
Let staff set their own hours
Staff who log in can manage their own week, so you don't have to.
- The staff member opens their Provider Dashboard and clicks Manage Schedule under Quick Actions.
- They choose Use Business Hours or Use Custom Working Hours.
- For custom hours, they tick their working days and set start and end times.
- They click Save Schedule.
The page also shows Team Schedule Reference, your salon's hours, so they can see when you're open while they pick. More on that screen in Using the provider dashboard.
What a staff member sees when they set their own hours.
Block time off
Working hours are the normal week. For a vacation, a doctor's visit or a school pickup, add time off instead of editing the schedule:
- On the Calendar, tap the + button and choose Add Time Off.
- Pick the staff member, the dates or times, and an optional reason.
- Click Save.
Clients can't book that person during the time off. Managers and admins can add it for anyone, and staff can add their own. The full guide is How to add time off.
- Add time off
- Save
- Clients can’t book that day
FAQ
Frequently asked questions
Why can clients still book a staff member on their day off?
Check their card on Team, Staff Schedule. If the day shows hours instead of Not Working, click Edit Schedule, untick that day and click Save Schedule. For a one-off day off, add time off from the calendar instead.
I changed our business hours. Why didn't staff schedules change?
Business hours are copied onto staff when you pick them, not linked. After changing hours in Settings, click Set All to Team Hours on the Staff Schedule page, select everyone who should match, and click Update Selected Staff.
Can staff change their own working hours?
Yes, if they have a login. They open Manage Schedule from their Provider Dashboard, set their hours and click Save Schedule. Staff without a login can't, so a manager or admin sets their hours on the Staff Schedule page.
Can a staff member work split shifts, like a morning and an evening?
Each day has one start and one end time. To cover a break in the middle, set the full day and add time off for the gap from the calendar.
Who can see the Staff Schedule page?
Managers and admins. Staff see and change only their own hours from their Provider Dashboard.
Related guides
Still stuck?
Email us and a real person will reply, usually the same day.