Skip to content

How to Set Up Your Salon's Business Settings

4 min readUpdated

Quick answer

Click More → Settings to open System Settings. Fill in Team Information (Team Name, Team Timezone, Business Phone, Business Email, address) and click Save Team Info. Pick a Booking Time Increment and turn on Prevent booking conflicts for staff under Booking Settings, then click Save Settings.

Open in SupaDay
  1. Tick “Let clients book online”
  2. Save
  3. Your booking page is live

Settings is where you tell SupaDay about your business and how bookings should work. It's one page with five sections: Booking Settings, Team Information, Business Hours, Customer Self-Service and Security. Only admins can open it.

Open Settings

Click More in the top menu and choose Settings (under Settings & Billing). The page is titled System Settings.

If you have more than one location, each location has its own settings. Switch to the right location first.

Choose your booking rules

Under Booking Settings:

Setting What it does
Booking Time Increment The time steps you can pick when you add or move a booking: 5, 10, 15 or 30 minutes, or 1 hour. Current Configuration shows example times.
Prevent booking conflicts for staff Stops two bookings for the same staff member from overlapping. Leave it off only if your team handles overlaps themselves.
Show an "Anyone" column on the calendar Adds an "Anyone" column for clients with no staff preference. You assign a staff member later, and you must assign one before checkout.

Click Save Settings.

Fill in your business details

Under Team Information:

  1. Team Name: your salon's name as clients should see it.
  2. Team Timezone: picked up from your device when you signed up. Check it. Every booking time uses it.
  3. Business Phone: the number clients call.
  4. Business Email: where clients can reach you.
  5. Your address: Address Line 1, Address Line 2 (optional), City, State / Region, Postal Code and Country.
  6. Click Save Team Info.

Your address shows on your booking page. Your phone, email and address also appear on your SupaDay website's contact page if you use the website builder.

Tip: Changing Team Name doesn't change your booking link, so links you've already shared keep working.

Set your opening hours

The Business Hours section sets the days and times you're open. Tick each open day, choose a Start Time and End Time, and click Save Working Hours. Staff need their own working hours too. See how to set working hours.

Decide what clients can do online

Under Customer Self-Service:

  • Allow customers to modify / cancel their bookings: clients can reschedule or cancel from their account.
  • Automatically confirm public bookings: online bookings are confirmed straight away. Leave it off to approve each one yourself while it waits as pending.
  • Let clients book online: switches your public booking page on or off.

Click Save. Turning on online booking for the first time asks for your salon address and needs a confirmed email. The full walkthrough is in how to set up online booking.

Protect sensitive actions with a PIN

Under Security, turn on Require PIN for sensitive actions and click Save. An admin or manager PIN is then needed for:

  • Turn Tracker changes: reordering the rotation, clocking out staff, undoing turns, resetting the rotation and changing settings
  • Transactions: viewing and managing transaction history
  • Commission Settings: viewing and editing commission rates and profiles

Each admin and manager sets their own 4-digit PIN under Admin PIN on their Profile page (click your avatar, then Profile). Once entered, the PIN is remembered for 5 minutes. This is useful when a front desk tablet is shared.

FAQ

Frequently asked questions

Which Booking Time Increment should I choose?

Pick the step that matches your shortest common service. Many salons use 15 minutes. If most services are 30 or 60 minutes long, 30 minutes keeps the calendar tidier.

Why don't I see Settings in the menu?

Settings is only for admins. If you're a manager or provider, ask your salon's admin to change it or to change your role.

Does my salon address show to clients?

Yes. Your address appears on your online booking page so clients know where to go, and on your website if you use the website builder.

What happens if I forget my PIN?

Open your Profile and find Admin PIN. Click Forgot PIN?, enter your Account Password instead, type a New PIN and click Change PIN.

Why are the Customer Self-Service options greyed out?

Your free trial has ended. Subscribe from More → Billing to turn online booking and client self-service back on.

Still stuck?

Email us and a real person will reply, usually the same day.

[email protected]