The calendar is where your whole day lives: every appointment, every staff member and every block of time off, on one screen. Changes made by anyone on your team show up for everyone without refreshing the page.
Open the calendar
Click Calendar in the top menu. It opens on today.
Across the top you'll see the date, arrows to move back and forward, and a quick count for the day: Today, Confirmed and Pending.
Switch between Day, Week and Month
On a computer, use the buttons at the top right:
- Day: one column per staff member, with time slots down the side. Best for running a busy day.
- Week: the whole week at a glance. Good for planning ahead.
- Month: the big picture, with appointments shown on each date and a "+ more" link when a day is full.
On a phone, tap the view name (for example Day) next to the date and pick Month, Week or Day under Select View.
Week view shows everyone's appointments across the week.
Move between dates
- Tap the left or right arrow to go back or forward one day, week or month.
- Tap the date in the middle to open Select Date and jump to any day.
- Tap Today to come back to today. On phones, it's the small box with today's date in it.
Book from an empty slot
The fastest way to book is straight from the grid.
- In Day view, click an empty time slot in a staff member's column.
- The booking form opens with that date, time and staff member already filled in.
- Add the customer and service, then click Create Booking.
You can also click a staff member's name or initial at the top of their column to start a booking for them.
Prefer a menu? Tap the round + button at the bottom right. It opens New Booking, Add Customer, Add Time Off and Quick Sale. The full walkthrough is in How to create and edit a booking.
Open, change or resize an appointment
Click any appointment to open Booking Details. From there you can:
- See the customer, service, staff member, time and notes
- Pick a new status from the Status menu (Pending, Confirmed, Completed, Cancelled or No Show)
- Click Edit Booking to change the details, or Delete to remove it
To make an appointment longer or shorter, drag its bottom edge up or down in Day view. On a phone or tablet, press and hold the bottom edge for a moment before dragging.
Drag the bottom edge of an appointment to change how long it runs.
Reorder the staff columns
- In Day view, tap the sliders icon in the top-left corner of the grid.
- Under Calendar Settings, find Providers Order.
- Select a name and use the arrow controls to move it up or down.
The new order is saved on that device, so each front desk computer or phone can have its own layout.
Tip: Time off shows on the calendar as a gray block with the reason (or "OUT"). Click it to edit or delete it. See How to add time off.
FAQ
Frequently asked questions
Why can't I see the + button or book from empty slots?
Your booking access level only lets you view your own calendar. An admin can change it in Team, Staff by editing your membership and picking a different Booking Access level.
Why do I only see my own column?
Staff with access to their own calendar only see their own column. Owners, managers and staff with a team-wide access level see everyone.
How do I change the time slots shown when I book, like every 15 minutes?
Go to Settings and change Booking Time Increment under Booking Settings, then click Save Settings. It controls the times you can pick when creating or editing a booking.
Does the calendar update when someone else adds a booking?
Yes. New bookings, changes and time off from anyone on your team appear on the calendar on their own, without refreshing.
Can I book a client without choosing a staff member?
Yes, if you turn on the "Anyone" column in Settings. Read How to book clients with no staff preference.
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