How to Set Up Staff Commissions and Track Payouts

SupaDay works out each person's commission from the sales you ring up at checkout. You set the rates once. At payday, open one page to see what everyone earned, including card tips, for the week or any other pay period.

Open commission settings

1. Open the Team menu and click Commissions. Only admins see it.
2. Click Settings at the top of the page.

If your salon requires a PIN for sensitive actions, SupaDay asks for an admin or manager PIN before it opens the Commissions pages. See How to protect sensitive actions with an admin PIN.

Set your team's default rate

The default rate applies to everyone who doesn't have their own profile.

1. Under Team Defaults, type a percentage in Service Commission, for example 50.
2. Click Save Defaults.

If the default is 0, providers without a profile earn nothing in reports, so set this first.

Give someone their own rate

Under Provider Profiles you'll see every active provider. The Service Rate column shows their rate. A grey number means they're on the team default.

1. Click Set Up next to the provider. (If they already have a profile, the button says Edit.)
2. Under Commission Rates, type their Service percentage. Leave it empty to keep the team default.
3. Hourly Base is optional and marked Reference only. It's a note for your records and isn't added to their payout.
4. Add Notes about the agreement if you like.
5. Click Save Profile.

To put someone back on the team default, click the X next to their Edit button to delete their profile.

Pay a different rate for certain services

Some salons pay more on color or chemical services and less on quick add-ons. Inside a provider's profile:

1. Under Service Overrides, choose a service from Select service.
2. Type the rate for that service.
3. Click the + button. Repeat for other services.
4. Click Save Profile.

The order SupaDay uses is: the service override first, then the provider's own rate, then the team default. The Overrides column shows how many each person has.

See what everyone earned

Go back to Commissions. Pick a period with Daily, Weekly, Bi-Weekly, Monthly or Yearly, then use the arrows to move back or forward.

A Total row at the bottom adds up all staff.

Check one person's tickets

Click Detail → on any row. You'll see their Commission, Tips and Total Payout for the period, then each day's tickets with the services, revenue and commission. A rate with a star, like 60%*, means a service override was used. Use Print for a paper copy.

Export for payroll

Click Export CSV at the bottom of the Commissions page to download everyone's numbers for the period. The same button on a person's detail page exports just their tickets. Open the file in Excel or Google Sheets, or hand it to your bookkeeper.

What staff see

Providers see their own numbers under My Earnings in the top menu. They see the same period buttons, their commission, tips and payout, and their tickets, but never anyone else's.