Reports shows how your salon is doing in one place: how much you took in, how much went to tips, who brought in the most, and how clients paid. The numbers come from sales you ring up in Checkout.
Open Reports
Click Insights in the top menu, then Reports. Managers and admins can see it.
Pick a date range
Tap one of the buttons at the top of the page:
- Today
- 7 Days
- 30 Days (the default)
- 90 Days
- 180 Days
- 1 Year
Every section on the page updates to match.
Read the Revenue Overview
Eight cards sum up the period:
| Card | What it shows |
|---|---|
| Gross Sales | Everything clients paid, including tips and tax |
| Net Sales | Gross Sales minus refunds |
| Tips | All tips, from the ticket and the card reader |
| Discounts | How much you took off in discounts |
| Tax | Tax collected |
| Refunds | Money given back from Transactions |
| Transactions | How many sales were completed |
| Avg Ticket | Gross Sales divided by Transactions |
See tips for each staff member
Tips by Provider lists each person with:
- Tips Received: their total tips
- Tip Count: how many tips they got
- Avg per Tip: their average tip
The Total row adds up everyone. This is a quick way to pay out tips at the end of the week.
Compare staff performance
Provider Performance shows what each staff member brought in:
| Column | What it means |
|---|---|
| Revenue | The price of the items they were picked for at checkout, before discounts |
| Tickets | How many sales they were part of |
| Items | How many items they were picked for |
| Avg Ticket | Their revenue divided by their tickets |
Items rung up with Skip — no service provider don't count toward anyone.
Provider Performance shows revenue and tickets for each staff member.
See how clients paid
At the bottom, two tables split up your sales:
- Revenue by Type groups items into Services, Products and Fees.
- Revenue by Payment Method shows the amount and count for Card, Cash, Check, Gift Card, Store Credit and Other.
Revenue by Payment Method shows how much came in by card, cash and more.
Tip: To see the individual sales behind a number, open Transactions and filter by the same dates, staff member or payment type.
FAQ
Frequently asked questions
Why are my reports empty?
Reports only counts sales finished in Checkout. If your team doesn't ring clients up in SupaDay, there's nothing to report yet. Booked appointments on their own don't add to sales.
Does Gross Sales include tips?
Yes. Gross Sales is the full amount clients paid, so it includes tips and tax. Tips are also shown on their own card so you can take them out.
Why don't the payment method totals match Gross Sales?
Revenue by Payment Method only counts payments that haven't been refunded. A payment with any refund on it, even a partial one, drops out of that table, while Gross Sales still counts the original sale and Refunds shows the money given back.
Can I see a report for a custom date range?
Reports has fixed ranges from Today to 1 Year. For exact dates, use Transactions, which has From and To date filters and its own sales totals.
Why don't my retail products show under Products?
Items you add to your Checkout menu are counted under Services in Revenue by Type, whether they're a service or a product you sell. Each sale's items are listed in Transactions under Services and in Transaction Details.
Related guides
Still stuck?
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