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How to Set Up Your Card Terminal

Before you can accept card payments, you need to order a card reader, connect your bank account through Stripe, and register the reader. Here's the full setup.

Step 1: Order a card reader

You need a physical Stripe card reader to accept in-person payments. Order one directly from Stripe — SupaDay supports two models:

Reader Type Price Features
WisePOS E Countertop $249 Tap, chip, swipe. WiFi. Touchscreen.
Reader S700 Handheld $349 Tap, chip, swipe. WiFi + LTE. Touchscreen.

Which one to pick: The WisePOS E is great for a fixed front desk setup. The Reader S700 works if you need to walk around the salon or move between stations.

Order the WisePOS E here or order the Reader S700 here. It takes a few days to arrive — you can set up Stripe while you wait.

Step 2: Connect your bank account

While your reader is shipping, connect Stripe so card payments go directly to your bank.

  1. Go to Checkout in the navigation
  2. Click the terminal status button in the top-right corner — it shows "Connect a card reader to accept payments"
  3. The setup screen opens. Click Connect Bank Account
  4. Stripe's onboarding form opens — fill in:
    • Your business name and address
    • A bank account for payouts
    • Identity verification (government ID)
  5. Once approved, you'll see a green checkmark: "Bank Account Connected"

This usually takes 5–10 minutes. Stripe may take an extra day or two to fully verify your identity.

To disconnect later, click Disconnect Stripe account (requires your password).

Step 3: Register your reader

Once your reader arrives:

  1. Power it on and connect it to your salon's WiFi
  2. A registration code appears on the reader's screen (looks like three words, e.g., "sepia-cerulean-opal")
  3. In the setup screen (step 2: Card Reader), enter:
    • Reader Name — a label for this reader (e.g., "Front Desk Terminal")
    • Registration Code — the code from the reader's screen
  4. Click Connect Reader

Your reader appears with an Online status (green dot) when connected successfully.

Step 4: Test a payment

The final step confirms you're all set with a green checkmark. It recommends running a test payment to make sure everything works:

  1. Go back to Checkout
  2. Create a ticket with a small amount
  3. Tap Card and charge it through the terminal
  4. Void the ticket afterward to refund the test charge

How card payments work after setup

When you tap Card on a ticket in Checkout:

  1. The charge is sent to your terminal
  2. The reader screen shows "Waiting for customer to tap or insert card"
  3. The client taps, inserts, or swipes their card
  4. You see a green checkmark when the payment succeeds

If the payment fails, you'll see the error message with a Try Again button.

Check terminal status

The terminal status button in the Checkout header shows your reader's connection at a glance:

  • Green dot + "Online" — connected and ready
  • Red dot + "Offline" — reader is powered off, disconnected from WiFi, or out of range

Click it anytime to open terminal settings, rename your reader, or register a new one.

Managing your reader

From the terminal setup screen, you can:

  • Rename a reader (pencil icon) — useful if you have multiple readers
  • Remove a reader (trash icon, requires password) — if you're replacing it or no longer need it