The Billing page shows your free trial, the plans you can choose and your current subscription. Only the account owner sees it, and it only works in a web browser.
Open the Billing page
- Sign in at supaday.app on a computer, tablet or phone browser.
- Click More in the top menu and choose Billing (under Settings & Billing).
- The Billing Settings page opens.
Heads up: Billing can't be managed in the SupaDay mobile app. In the app, the Billing page asks you to visit supaday.app/settings/billing in your browser instead.
Check your free trial
Every new account starts with a 30-day free trial of the Grow plan. No card is needed to start.
- While the trial runs, Free Trial Active at the top shows how many days you have left.
- When it ends without a plan, Trial Expired appears and SupaDay's features lock until you subscribe. Your clients, bookings and settings are kept.
Compare the plans
| Grow | Business | |
|---|---|---|
| Price | $14 per staff member a month | $22 per staff member a month |
| Monthly cap | Never more than $99 a month | Never more than $149 a month |
| Staff | Up to 10 | Unlimited (billed for at least 3) |
| Text message credits | 500 a month, shared by the account | 2,000 a month, shared by the account |
| Booking, calendar, online booking | Yes | Yes |
| Walk-in turn tracker and QR check-in | Yes | Yes |
| Checkout and card payments | Yes | Yes |
| Staff scheduling, roles and commissions | Yes | Yes |
| Booking emails and texts | Yes | Yes |
| Reports and audit logs | Yes | Yes |
| Website builder | No | Yes |
| Google reviews and reputation | No | Yes |
| Marketing campaigns | No | Yes |
| More than one location | No | Yes |
Text message credits cover booking texts and campaigns, and reset every month.
Your monthly text credits depend on your plan: 500 on Grow, 2,000 on Business.
Subscribe or change plans
- Under Plans, find the plan you want. Your current plan shows Current Plan.
- Click Upgrade to Grow or Upgrade to Business (or Downgrade to Grow if you're on Business).
- If you haven't subscribed yet, Stripe's secure checkout opens. Enter your card and confirm.
- If you already subscribe, Stripe's billing page opens so you can confirm the change.
During the trial the Grow card shows Current Plan, because the trial is on Grow. You can move up to Business any time, and once the trial ends both plans show an Upgrade button.
SupaDay blocks a change that doesn't fit your account. For example, Grow allows one location and up to 10 staff, so you'll need to deactivate extra locations or staff before moving to Grow.
How staff seats are billed
You pay per active staff member, and SupaDay matches your seats to your team for you:
- At checkout, your seats are set to your active staff count across all your locations.
- When you add someone or switch them to Inactive, the seat count on your subscription updates.
- The monthly cap means a bigger team never pays more than $99 (Grow) or $149 (Business).
Your current seats show as Staff seats in the Subscription section. Staff you add without a login count as seats too.
Update your card or get invoices
In the Subscription section, click Manage payment method / invoices. Stripe's billing page opens, where you can change your card, see past invoices and download receipts. Close it or use the link back to return to SupaDay.
The Subscription section also shows your Status, such as Active or Past due.
Cancel or resume your subscription
- In Subscription, click Cancel subscription.
- Stripe's billing page opens. Confirm the cancellation there.
You keep your plan until the end of the period you've paid for. Until then, Billing shows Your subscription has been canceled. with the date your access ends. Changed your mind? Click Resume subscription before that date and nothing changes.
FAQ
Frequently asked questions
Why can't I see Billing in the menu?
Billing only shows for the account owner, the person who created the SupaDay account. Other admins and managers don't see it. Ask the owner to make billing changes.
Can I pay for SupaDay in the iPhone or Android app?
No. Subscriptions are managed only in a web browser. Open supaday.app/settings/billing on any computer or phone browser, sign in with the same account and subscribe there.
What happens to my data if I don't subscribe after the trial?
Your clients, bookings, services and settings are kept. Features stay locked until you choose a plan on the Billing page, and then everything is there again.
Will I be charged for staff who left?
Not if you switch them to Inactive on the Staff page. Your seats follow your active staff count, so inactive staff aren't billed.
Why can't I switch from Business to Grow?
Grow allows one active location and up to 10 active staff. If you have more, SupaDay shows a message telling you what to deactivate first. Deactivate the extra locations or staff, then click Downgrade to Grow.
Related guides
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