How to Book Clients Who Don't Mind Who They See

Lots of clients just want "whoever's free at 2". The Anyone column lets you hold their spot on the calendar without picking a staff member yet, then hand the booking to the right person once you see how the day is shaping up.

Turn on the Anyone column

Only admins can change this setting.

1. Click Settings in the More menu.
2. In Booking Settings, check Show an "Anyone" column on the calendar.
3. Click Save Settings.

The column shows up once your team has at least two staff members who take bookings. With only one person, there's no one else to choose from, so SupaDay keeps it hidden.

Book a client into Anyone

1. Open the Calendar in Day view. The Anyone column sits first, before your staff columns.
2. Click an empty slot in the Anyone column.
3. Add the customer, service and time, then click Create Booking.

You can also start a booking any other way and pick Anyone at the top of the Provider list.

Owners, managers and staff who are allowed to book for teammates can use the Anyone column. Staff who can only manage their own calendar can't create unassigned bookings.

Assign a staff member later

When you know who's taking the client:

1. Click the booking in the Anyone column to open Booking Details.
2. Click Edit Booking.
3. Choose the staff member under Provider.
4. Click Save Changes.

The booking moves into that person's column.

Heads up: A staff member must be assigned before checkout. Tips and commissions are tied to the person who did the service, so SupaDay asks you to "Assign a staff member before checkout" if you try to ring up an Anyone booking.

Things to know

• No conflict check yet. Anyone bookings aren't tied to a staff schedule, so the Check Conflicts button doesn't appear for them. Run the check after you assign someone.
• Online bookings aren't affected. Clients booking on your booking page still get a real staff member. The Anyone column is for bookings your team makes.
• Turning it off later. If you uncheck the setting while unassigned bookings still exist, the column stays visible to staff who can see the whole team, so those bookings don't get lost. Assign them, then the column goes away.